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FAQ'S
:
Is there
any specific exclusion under this policy?
Following are
not included in this policy
Mechanical
breakdown
Wear & tear
Consequential loss
Depreciation
Deliberate accidental loss
Intoxicated driving
Any contractual liability
What are the
events covered in this comprehensive policy?
The ICICI Lombard
Motor Insurance policy is very comprehensive vehicle insurance,
as mandated by the government, which covers you for:
Any Loss or
damage to your vehicle
Third Party Liability
Any permanent injury / death to a person caused by your car.
Any damage caused to the property (excluding vehicle) of some other
individual by your vehicle.
A Personal Accident Cover for the owner of the vehicle while he
is driving.
In case of loss
or damage to the vehicle or the accessories insured, the Insurance
Company covers the insured if the accident occurs due to the following
hazards:
Fire, explosion,
self ignition or lightning
Burglary, housebreaking or theft
Riot and strike
Earthquake (fire and shock damage)
Flood, typhoon, hurricane, storm, tempest, inundation, cyclone,
hailstorm, frost.
Accident by external means.
Malicious act.
Terrorist activity
Whilst in transit by road rail inland-waterway lift elevator or
air.
Landslide and rockslide.
What if someone
else was driving at the time of the accident? Is that person covered
by my policy? Will I still be covered?
If the person
driving the vehicle is a valid license holder, the vehicle is insured
for all the accidents that occurred due to the hazards specified.
To insure the person driving the vehicle, who is not the owner,
an additional personal accident cover has to be taken for unnamed
passengers. For the owner-driver, the policy compulsorily has a
personal accident cover, as per tariff.
What if I
have an accident with an uninsured vehicle? What is the extent to
which I am covered?
If you have
taken a comprehensive policy for your vehicle you are fully covered
against all the hazards mentioned, irrespective of whether the other
person has an insurance policy or not.
What if I
sell/ transfer the vehicle during the insured period?
In case you
sell the insured vehicle during the insured period, you can exercise
either of the following two options:
Transfer the
policy to another vehicle
The policy can be endorsed to the new owner/ buyer.
What is Personal
Accident cover? What are the rules governing it?
The insured
is adequately covered in case of an occurrence due to the specified
hazards leading to bodily injury/ permanent disability or death.
The motor insurance policy essentially has a PA cover for the owner-driver,
as per tariff, for which no extra premium is to be paid. For a person
other than the owner and driver, the PA cover has to be taken separately
paying an additional premium. The amount paid as compensation depends
upon the extent of cover opted for. And for the driver, the extent
of the cover is in accordance with the Workmens Compensation
Act.
Can I ask
for some advance in case the repair charges are very high?
We provide cashless
claim service, wherein you are not liable to pay for the repair
charges, as ICICI Lombard directly pays it to the garage. This is
called the cashless facility. However if you wish to go for the
non- cashless service and are unable to pay the entire charges,
you have to intimate the same to the agent and ICICI Lombard would
do the rest of the payment.
What documents
are required to file a claim online?
In case of own
damages claim following documents are required:
Claim form
duly signed
Valid R.C. copy of the vehicle
Valid driving license copy
Policy copy (First 2 pages only)
FIR if required (For Theft, Third party Injury / Damage; Highway
accidents-Major only).
Original repair bill, proof of release and cash receipt.
If I lodge a claim
after the expiry date for an event that occurred during the policy
period? Will my login ID still be valid?
Yes, you will
be eligible for the claim even after the expiry of the policy date.
This is because the event took place during the policy period.
Will the claim
affect my renewal?
In case you
file a claim for any kind of damages during the insured period,
at renewal, you will loose all the NCB that you have accrued over
the years.
How is the
value of the vehicle determined?
The value of
the vehicle is calculated on the basis of the current showroom price
of the vehicle multiplied by the depreciation rate that is set by
the Tariff Advisory Committee at the commencement of each policy
period. This is called IDV (Insureds Declared Value)
What are the
benefits available to handicapped people?
A discount of
50% is available on the own damage premium provided they modify
such vehicles for use. The above discount is also available for
institutions exclusively engaged in the service of the handicapped.
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